Comments on: Verizon Wireless Adds New "Premium" Plans at a "Premium" Price

By: Sue

Sue — Fri, 19 Feb 2010 20:11:27 +0000

I’m being ripped off by Verizon Wireless.

They are criminal!

I can show you how to get out of a Verizon Wireless contract or show you Verizon Employees sleeping on the job!

Get out while you can! http://www.verizonwirelessliestocustomers.info

Together We Can Put an END to Verizon Wireless, CORPORATE AMERICA taking ADVANTAGE of the WORKING People!

By: Sam

Sam — Wed, 15 Apr 2009 18:54:49 +0000

I will never use verizon again. On Nov. 11, 2008, at 3:00 pm eastern time, I canceled my verizon account. I spoke with “Michelle” who could not give me an extension number. Upon cancelation, I paid the entire balance due. Actually, I over-payed and I received a check refund for the pro-rated amount left in that month’s billing cycle. One week later, I called verizon again to verify the account being closed and was told again, the account was at zero and paid in full. Now, 5 month later, I get a letter from a collection agency in the amount of $8.73. WTF! What else can I do? How many times must I call after closing a verizon account to verify we are even, square, and paid in full? Why couldn’t they just send me a bill if I did in fact owe money? If I owe money, TELL ME! Verizon repeatedly told me I did not owe anything. Lies, lies and more lies. I will never use verizon again. BOYCOTT VERIZON!

By: Hair pulled out

Hair pulled out — Wed, 24 Dec 2008 01:57:33 +0000

I got got off a 3 1/2 hour call with Verizon customer service. My high speed internet goes out for minutes to hours on a regular basis. At first they said it was my modem. They swapped it out for me. It seemed to work for a while then more interruptions in service returned.
Ive called back many times and each time they make me do the same hour of unless trouble shooting. The service was down for most of the 3.5 hours I was force to jump through hoops. He gave up and said I could pay for a higher level tech to help me. I told him that the problem was not on my end since I have three computers that use and regain their connections at the same time connected to their modem. I said I may need a new modem again. He said go buy one. Suddenly as it always does it just started working no thanks to any thing they did. I was promptly informed that since it was working there was nothing they could do. I asked if since they did nothing to fix it, when I call back next time can I skip the 3 hour trouble shooting? He told me no I would have to do it all again. They win by making you give up.

By: AntiVerizon

AntiVerizon — Thu, 30 Oct 2008 21:29:01 +0000

I have been with Verizon for about 8 years. Can’t wait to go with another phone company. They won’t let me out of “THEIR CONTRACT” – their operator insists that it’s actually “MY CONTRACT – not theirs cause I signed it” …. SO, I’m stuck with them until 2010. They nickle and dime you to death and you end up paying a lot for very little. Then, If someone calls you and threatens you, Verizon won’t give you or the police their hidden number because “it’s their policy” even under a police subpoena. It’s their “policy” to screw over customers. If someone steals your phone they wont use the GPS feature to catch the theif because “it’s their policy”. Better value and more appreciation is to found with ANY OTHER PROVIDER. So I anxiuously look forward to saying adios to Verizon. I may pay the extra 160 dollars just to be RID of them forever early….

Take my advice – STEER CLEAR OF VERIZON or you’ll be sorry.